05/05/21 – we are open.
Deliveries are being affected by the virus as our suppliers are still running with smaller work forces than usual to enable social distancing in the workplace.
At present deliveries are taking about 4-5 working days but this can vary depending on location and the staffing levels with our carriers.
We would not recommend booking builders or tradesmen to start work for you until you have received your delivery and have checked it is correct and ready for installation.
05/05/21 We are experiencing major issues with stock availability at present.
4 problems have occurred simultaneously which has meant the UK importer is running low on many lines and they are completely out of several designs.
There has been a shortage of containers worldwide, a shortage of raw materials, a massive increase in demand for the panels at the same time as all sectors within the supply chain are affected by Covid.
The importers are trying to get on top of the situation but there is no instant fix. New containers are due to start arriving from mid May which will help restore stock levels but there will be many back-orders to fulfil.
With this in mind you can still place orders for the out of stock lines via our website and we will put your panels on back-order and get them dispatched as soon as stock becomes available.
We will keep you posted of any developments and you are free to cancel your order at any time for a full refund.
We apologise for any inconvenience but this is is a very unique set of circumstances that we face.