Shopping Cart Help

HOMEPAGE :: PRODUCT RANGE ::  APPLICATIONS  :: INSTALLATION :: TECHNICAL :: CONTACT US  ::  VIEW CART

Ordering online using our shopping cart is very straighforward. You can also order by phone, fax or e-mail and pay by cheque or credit card. Do not send your credit card details via e-mail - we will contact you to obtain the payment details.

To order using the shopping cart system

1. Visit the product page for the item you require
2. Look for the "Order Online" section
3. Enter the number of panels or trims you require (NOT THE NUMBER OF PACKS - click here for more info on this)
4. Click on the "Buy Now" button to add the item to the shopping cart
5. The delivery charge will be added automatically

On clicking the "Buy Now" button you will be transferred to the shopping cart system which will display the contents of your shopping cart.

If you wish to add another product to your shopping cart click the "Continue Shopping" button and you will be returned to the product section of the web site.

If you wish to delete an item from the cart enter a quantity of "0" and click the "Recalculate" button.

You can ammend the quantity required if needed by altering the quantity and clicking the "Recalculate" button. If altering the quantity of an item that is only sold in packs please ensure the new quantity is a multiple of the pack quantity (e.g. Decos Mosaic panels are packed in 4's, so only ammend to 4, 8, 12, 16, 20 etc. panels)

When you have finished shopping and are ready to pay, click the "Proceed to Payment" button.

Payments

On clicking the "Proceed to Payment" button you will enter the invoice and delivery details screen.

If you require delivery to a different address to the invoice address please fill in the relevant section - if not, leave it blank.

Once you confirm these details you will be offered a choice of paying securely online or paying offline.

If you choose to pay online you will be transferred over to the Paypal secure payment section where you will be required to enter your credit card or debit card details. You can also pay with your Paypal account - if you have one.

On completion, your order will be processed and you will be sent an e-mail (from us) confirming your order and an e-mail (from Paypal) confirming your payment- so please ensure that the e-mail address that you give is valid

If you choose to pay offline you will be prompted to provide us with a daytime telephone number. We will then contact you to arrange payment. You can pay by credit or debit card over the phone (we will process the transaction ourselves) or we can arrange for you to pay by cheque - cheque payments must clear before we despatch goods..